Terms & Conditions

Introduction

Welcome to Zelvix ("we," "us," "our"). These Terms and Conditions ("Terms") govern your access to and use of our website https://zelvix.agency (the "Site") and the services we provide, including our case submission process and consultation services (collectively, the "Services").

By accessing or using the Site or our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions contained herein, you may not access the Site or use the Services.

Use of the Site and Services

Eligibility

You must be at least 18 years old to use the Site or our Services. By using the Site or Services, you represent and warrant that you are at least 18 years old.

License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use.

Prohibited Activities

You agree not to:

• Use the Site or Services for any illegal or unauthorized purpose.
• Interfere with or disrupt the Site or servers or networks connected to the Site.
• Attempt to gain unauthorized access to any portion of the Site or any other systems or networks.
• Use the Site or Services to transmit any viruses, worms, defects, Trojan horses, or other malicious code.
• Modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Site.
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission.

Case Submission and Consultation

Information Accuracy

You agree to provide accurate, current, and complete information when submitting a case or using our Services. You are responsible for maintaining the accuracy of such information and updating it as necessary.

No Guarantee of Recovery

Important: Submitting a case or receiving a consultation does not guarantee any specific outcome, including the recovery of funds. We will assess your case based on the information provided and advise you on the likelihood of success and potential avenues for recourse. Our fees, if applicable, will be communicated to you separately.

Third-Party Services

We may work with or refer you to third-party professionals (e.g., lawyers, investigators, financial experts) to assist with your case. Your relationship with these third parties is separate from your relationship with Zelvix, and their terms and conditions will apply to services they provide.

Intellectual Property

Unless otherwise indicated, the Site and all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software) are owned by or licensed to Zelvix and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Disclaimer of Warranties

The Site and Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not warrant that the Site or Services will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant or make any representations regarding the use or the results of the use of the Site or Services in terms of correctness, accuracy, reliability, or otherwise.

Limitation of Liability

To the fullest extent permitted by law, in no event shall Zelvix, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site or Services; (ii) any conduct or content of any third party on the Site or Services; (iii) any content obtained from the Site or Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

Our total liability arising out of or in connection with these Terms or from the use of or inability to use the Site or Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, shall not exceed the greater of (a) the amounts paid by you, if any, for accessing or using the Services in the twelve (12) months prior to the event giving rise to the claim, or (b) one hundred pounds (£100).

Indemnification

You agree to defend, indemnify, and hold harmless Zelvix and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site or Services, including, but not limited to, your User Contributions, any use of the Site or Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site or Services.

Governing Law and Jurisdiction

These Terms and your use of the Site and Services will be governed by and construed in accordance with the laws of [Insert Country/State], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within [Insert Jurisdiction] to resolve any dispute arising out of these Terms or your use of the Site or Services.

Termination

We may terminate or suspend your access to all or part of the Site or Services, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, shall constitute the entire agreement between you and Zelvix concerning the Site and Services.

Severability

If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site or Services after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@zelvix.agency