Bank Transfer Fraud Recovery (APP Fraud)
Recovering Funds Sent Under False Pretenses
Fighting Back Against Social Engineering
Authorised Push Payment (APP) fraud is a particularly insidious form of scam where criminals use social engineering tactics to convince you to willingly transfer money from your account to theirs. They might impersonate a trusted entity like your bank, a government official, or even a family member in distress. Because you initiate the transfer yourself, it can be incredibly difficult to get your bank to reimburse you, leaving you feeling helpless and out of pocket.
Zelvix specializes in Bank Transfer Fraud Recovery, specifically tackling APP fraud cases. We understand the psychological manipulation involved and the challenges posed by banking regulations. Our experts work to trace the funds immediately after the transfer, often while they are still within the banking system. We then engage with your bank and, if necessary, other financial institutions involved, leveraging our knowledge of relevant codes of conduct and consumer protection rules to advocate strongly for your reimbursement. Our goal is to hold the right parties accountable and get your money back.
Immediate Response
Time is critical in APP fraud. We act swiftly to trace and attempt to freeze funds before they are moved further.
Bank Liaison
We work directly with your bank to invoke relevant policies and push for a refund under the Contingent Reimbursement Model (CRM) or other codes.
Inter-Bank Tracing
We trace funds across multiple banks and financial institutions to locate where your money has ended up.
Legal Advocacy
If necessary, we pursue formal complaints or legal action to compel reimbursement from banks or recover funds from recipients.
Our APP Fraud Recovery Steps
1
Immediate Notification
Contact us as soon as you realize you've been scammed to maximize the chance of recovery.
2
Rapid Investigation
We quickly investigate the transaction details and the scammer's methods to build a case.
3
Bank Engagement
We formally engage with your bank to request a refund under applicable fraud protection codes.
4
Ongoing Pursuit
We persistently follow up and escalate the case if needed to ensure your claim is properly addressed.